Viewing supplier products

Once your suppliers are connected and sharing data, you can view their products in LinkXG. This guide covers how to find, filter, and work with supplier product data.

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Accessing supplier products

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From the Suppliers section

Go to Suppliers, select a connected supplier, and choose View products. You will see all products that supplier has shared with you, subject to their share policy.

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From the Products section

Go to Products and select Supplier products (or use the filter to show products from suppliers rather than your own). This view aggregates products across all your connected suppliers, making it easy to search and compare.

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What you can see

The data available depends on what each supplier has chosen to share through their visibility package.

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Typical data at Standard visibility

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Data that may be restricted

Suppliers may choose to limit visibility on:

• Detailed technical specifications
• Precise manufacturing location
• Full bill of materials quantities
• Upstream supplier identities

If a field is not visible, it means the supplier has not included it in their share policy for your connection. You can request expanded access if needed.

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Data freshness

Each product shows when it was last updated by the supplier. Freshness indicators: Stale data may still be accurate, but you should verify with the supplier if the information is critical to your decisions.

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Requesting updates

If you need fresher data, you can request an update from the supplier. Go to the product and select Request update. The supplier receives a notification and can refresh the data.

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Filtering and searching

With multiple suppliers sharing many products, filtering becomes essential.

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Available filters

• Supplier — Show products from specific suppliers only
• Category — Filter by product category
• Certification — Show only products with specific certifications
• Origin — Filter by manufacturing country or region
• Freshness — Show only current data, or highlight stale records

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Search

Use the search bar to find products by name, SKU, or description. Search works across all your supplier products.

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Product details

Select any product to see its full details.

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Information tabs

Overview — Core product information: name, SKU, category, description, and basic specifications. Specifications — Technical attributes organised by family. What you see depends on the supplier’s visibility package. Certifications — Certificates and compliance documents. You can typically download these if the supplier has enabled it. Composition — What goes into the product. This is where traceability begins. Documents — Any additional documents the supplier has attached.

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Composition and inputs

The composition section shows the materials and inputs that make up the product. Each input may come from:

• The same supplier — A product they manufacture themselves
• An upstream supplier — A product from their own supply chain

By default, upstream suppliers appear as obfuscated references (e.g., “Upstream Supplier U-1842”). Select any input to drill down and explore the supply chain layer by layer. Where companies further up the chain have agreed to be seen, you will find their real profiles in place of the pseudonym — see Seeing who’s upstream.

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Seeing who’s upstream

Past your direct supplier, a supply chain is anonymous by design. A company two or more steps up appears to you as a stable per-viewer pseudonym like “Upstream Supplier U-1842” — and the same company shows a different pseudonym to every other buyer, so no two customers can compare notes and discover a shared source. That default anonymity is what makes suppliers willing to publish their bills of materials at all.

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The fog lifts as far as agreement reaches

Upstream companies can choose to be seen, and the companies between you and them can choose to pass that on. When every link on the path from you up to a given company has agreed, that company is revealed to you with its full profile instead of a pseudonym. Walking up your chain, each consented link reveals one more company. The first link that has not agreed is the frontier: that company, and everything above it, stays anonymous. Two different buyers can see the same chain lift to different depths, depending on which links agreed along their particular path. A revealed company shows its full profile — identity, registration details, certifications, facilities, and attributes — the same as a company you are directly connected to. It is a deliberate, mutual reveal, not a leak.

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Opening an upstream company’s profile

When you are viewing a product’s supply-chain graph, select any revealed upstream node to open its full company profile. The profile opens in the context of that trace graph — you can see the company because it is consent-reachable within the supply chain you are entitled to view, not through a direct connection you don’t have.

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Requesting a reveal

If an upstream company is still anonymous, you can ask for it to be revealed to you. Find the upstream node and select Request identity. The request goes to the companies whose agreement is needed; if they approve, that company is revealed to you specifically — your request does not expose it to other buyers.

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How far you can see: subscription and depth

How many tiers up a chain you can trace is set by your subscription, not by consent. Consent can reach further up a chain than your subscription lets you travel — and when it does, your plan is still the ceiling. Where consenting companies sit beyond the depth your subscription includes, LinkXG shows you a count of how many further companies are consent-reachable, together with an option to upgrade. You will not see their names or details until your subscription covers that depth — the count is a signal that there is more of your chain within reach on a higher plan.

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Exporting data

You can export supplier product data for use in your own systems.

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Export options

Single product — Export one product’s full details as CSV or PDF. Multiple products — Select products and export as CSV for analysis or import into other tools. Supplier catalogue — Export all products from a specific supplier.

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What gets exported

Exports respect the visibility rules set by your suppliers. You only export data you have permission to see. Exports include a timestamp showing when the data was extracted and which visibility package applied.

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Aggregating across suppliers

LinkXG normalises product data from different suppliers into a consistent schema. This means you can:

• Compare similar products from different suppliers
• Build consolidated views across your supply base
• Export aggregated data for reporting

However, suppliers may use different terminology or categorise products differently. LinkXG provides the structure, but you may still need to map supplier data to your own internal systems.

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Common questions

Why can I see some fields but not others? Your supplier has configured a share policy that determines what you can see. If you need access to additional fields, contact the supplier to request expanded visibility. Why is some data showing as “Not available”? The supplier may not have that information, or they may have chosen not to share it. The field exists in the schema but has no value for your connection. Can I edit supplier product data? No. Supplier data is read-only. The supplier is the owner and source of truth. If you spot an error, contact the supplier to request a correction. How do I know if data has changed? Products show their last updated date. You can also configure notifications to alert you when suppliers update products you are interested in.

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Next steps