Documentation Index Fetch the complete documentation index at: https://docs.linkxg.com/llms.txt
Use this file to discover all available pages before exploring further.
Your company profile appears to your connections and affects how you appear across LinkXG. This guide covers how to update your company information.
Company profile Go to Account > Company to view and edit your profile.
Field Description Company name Your legal or trading name Industry Your primary industry sector Company size Employee count range Website Your company website URL Description Brief description of your business
Location Field Description Country Country of headquarters Region/State Region or state City City Address Street address (optional)
Your location appears on portfolio maps and helps connections understand your geographic footprint.
Function type Your function type describes your role in the supply chain:
Type Description Raw material Extract or produce raw materials Processor Transform raw materials into components Component manufacturer Produce components for assembly Assembler Assemble components into products Packager Package finished goods Distributor Distribute products Retailer Sell to end consumers Service provider Provide services rather than physical goods
Select the type that best describes your primary activity. This helps buyers understand your position in the supply chain when viewing traceability maps.
Who can edit company settings Role Can view Can edit Owner Yes Yes Admin Yes Yes User Yes No Viewer Yes No
What connections see Your company profile is shared with all connections automatically. This includes:
Company name
Industry
Country (full address depends on your sharing settings)
Function type
Description
Certifications (see below)
Company information is considered non-competitive and helps establish trust with connections.
Certifications Certifications appear in your company profile and can be shared with connections.
Adding a certification
Go to Account > Company > Certifications
Select Add certification
Enter the certification name (e.g., “ISO 9001”)
Enter the certificate number
Enter the valid from and valid until dates
Upload the certificate document (PDF)
Save
Certification status Certifications show their validity status:
Status Meaning Valid Current and not expired Expiring soon Expires within 90 days Expired Past the valid until date
You receive email reminders when certifications are approaching expiry.
Who sees certifications Certifications are shared with all connections by default. Connections can see:
Certification name
Validity status
Certificate document (if you have enabled document sharing)
Documents You can upload corporate documents that are separate from product-specific files.
Document types Common documents include:
Corporate overview or capability statement
Quality policy
Environmental policy
Code of conduct
Insurance certificates
Uploading documents
Go to Account > Company > Documents
Select Upload document
Choose the file (PDF recommended)
Add a title and description
Choose visibility (all connections or selected connections)
Save
Document sharing Unlike certifications, documents can be shared selectively. Choose whether each document is visible to all connections or only to specific ones.
Audit log The audit log records all significant actions on your account.
Go to Account > Audit log to see:
What happened (action type)
Who did it (user)
When it happened (timestamp)
What was affected (resource)
Filtering the audit log Use filters to find specific events:
Date range — Show events within a periodUser — Show events by a specific userAction type — Show specific action types (e.g., product created, user invited)
Export Select Export to download the audit log as CSV for compliance reporting or analysis.
Notifications Configure how you receive notifications from LinkXG.
Go to Account > Notifications to set preferences.
Available notifications Notification Description Connection requests When someone requests to connect Connection accepted When a supplier accepts your invitation Product updates When suppliers update shared products Data requests When customers request additional visibility Upstream requests When customers request upstream identity Certification expiry When your certifications are expiring Billing Payment confirmations and failures
Delivery options For each notification type, choose:
Email — Receive an emailIn-app — See in your notification centreBoth — Email and in-appNone — Do not notify
Billing notifications always go to the Owner and cannot be disabled.
Common questions Can I change my company name? Yes. Go to Company settings and edit the name. The change appears immediately to your connections.
What if my company is acquired or merges? Contact support to discuss your situation. We can help transfer or merge accounts as needed.
Can I have multiple locations? Currently, you set one primary location. If you have multiple facilities, you can mention them in your description. Full multi-location support is planned for a future release.
How do I delete my account? Contact support to request account deletion. The Owner must confirm the request. We recommend exporting your data first. Deletion is permanent and cannot be undone.
Next steps
Manage users Add team members and manage roles
Subscription Manage your plan and billing
