Company settings

Your company profile appears to your connections and affects how you appear across LinkXG. This guide covers how to update your company information.

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Company profile

Go to Account > Company to view and edit your profile.

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Basic information

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Location

Your location appears on portfolio maps and helps connections understand your geographic footprint.

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Function type

Your function type describes your role in the supply chain: Select the type that best describes your primary activity. This helps buyers understand your position in the supply chain when viewing traceability maps.

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Who can edit company settings

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What connections see

Your company profile is shared with all connections automatically. This includes:

• Company name
• Industry
• Country (full address depends on your sharing settings)
• Function type
• Description
• Certifications (see below)

Company information is considered non-competitive and helps establish trust with connections.

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Certifications

Certifications appear in your company profile and can be shared with connections.

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Adding a certification

1. Go to Account > Company > Certifications
2. Select Add certification
3. Enter the certification name (e.g., “ISO 9001”)
4. Enter the certificate number
5. Enter the valid from and valid until dates
6. Upload the certificate document (PDF)
7. Save

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Certification status

Certifications show their validity status: You receive email reminders when certifications are approaching expiry.

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Who sees certifications

Certifications are shared with all connections by default. Connections can see:

• Certification name
• Validity status
• Certificate document (if you have enabled document sharing)

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Documents

You can upload corporate documents that are separate from product-specific files.

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Document types

Common documents include:

• Corporate overview or capability statement
• Quality policy
• Environmental policy
• Code of conduct
• Insurance certificates

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Uploading documents

1. Go to Account > Company > Documents
2. Select Upload document
3. Choose the file (PDF recommended)
4. Add a title and description
5. Choose visibility (all connections or selected connections)
6. Save

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Document sharing

Unlike certifications, documents can be shared selectively. Choose whether each document is visible to all connections or only to specific ones.

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Audit log

The audit log records all significant actions on your account. Go to Account > Audit log to see:

• What happened (action type)
• Who did it (user)
• When it happened (timestamp)
• What was affected (resource)

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Filtering the audit log

Use filters to find specific events:

• Date range — Show events within a period
• User — Show events by a specific user
• Action type — Show specific action types (e.g., product created, user invited)

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Export

Select Export to download the audit log as CSV for compliance reporting or analysis.

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Notifications

Configure how you receive notifications from LinkXG. Go to Account > Notifications to set preferences.

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Available notifications

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Delivery options

For each notification type, choose:

• Email — Receive an email
• In-app — See in your notification centre
• Both — Email and in-app
• None — Do not notify

Billing notifications always go to the Owner and cannot be disabled.

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Common questions

Can I change my company name? Yes. Go to Company settings and edit the name. The change appears immediately to your connections. What if my company is acquired or merges? Contact support to discuss your situation. We can help transfer or merge accounts as needed. Can I have multiple locations? Currently, you set one primary location. If you have multiple facilities, you can mention them in your description. Full multi-location support is planned for a future release. How do I delete my account? Contact support to request account deletion. The Owner must confirm the request. We recommend exporting your data first. Deletion is permanent and cannot be undone.

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Next steps